Contact Holiday Harbour Marina Support

Real humans, fast replies. We’re here to help with sizing, orders, shipping, and returns.

Email us

Best for order updates, returns, sizing photos, and product questions.

[email protected]

Typical reply time: under 1 business day.

Visit or mail

Holiday Harbour Marina
2418 W Belmont Ave
Chicago, IL 60618, United States

Customer Service: Mon–Fri 9:00–18:00 CT

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Frequently asked questions

How do you verify a BAPE tee is authentic?
We run a multi-point check covering provenance, stitch quality, tag fonts, lot codes, and graphic fidelity under neutral lighting, and we document results in the photo set and notes.
Do BAPE tees run true to size?
Most run true with a classic straight fit; check our exact measurements and consider sizing up one for a looser streetwear drape.
What if the color looks different at home?
We shoot at 5600K and calibrate for accuracy; if your lighting changes the look, compare to our natural light photo and use our returns window if it’s not a match for you.
How fast do you process returns?
Once the tee reaches our inspection desk, we typically complete checks within two business days and issue the refund or ship the exchange right after.
Will sold-out colorways restock?
Some staples like black and white restock regularly, while special runs such as gold or purple may be limited; watch the listing notes for expected replenishment.

Looking for a specific BAPE shirt?

Tell us your size and colorway—if we locate it, we’ll notify you first.

Request a restock